Refunds & Return Policy

Digital Products and Online Courses

Our products are delivered instantly online and are non-returnable once accessed or downloaded. By purchasing a course or digital download from Wolds Canine Therapy Academy you agree that the statutory 14-day right to cancel under the Consumer Contracts Regulations ends once digital content has been accessed, streamed, or downloaded.

If you change your mind before accessing the content, you may request a refund within 14 days of purchase by contacting us. We will process eligible refunds within 14 days to your original payment method.

Course Access Issues

If you experience technical difficulties preventing access to your course or download, please contact us so we can help resolve the issue promptly.

Exceptional Circumstances

In rare cases (for example, duplicate payments or accidental multiple purchases), we will issue a full refund once verified.

Contact Us

If you have any questions about this policy or need support, please contact us.