Privacy Policy

Last updated: 23 June 2026

At Wolds Canine Therapy Academy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

Who we are

We are Wolds Canine Therapy Academy, a UK-based provider of canine massage and therapy training. Our website address is: https://caninetherapyacademy.com.

If you have any questions about this Privacy Policy, please contact us at: caninetherapyacademy@gmail.com.

 
What personal data we collect and why

We collect the following types of personal data through our website:

Information you provide
  • When you sign up for a course: Your name, email address, contact details, payment information, and any other required details for course access and certification.

  • When you contact us: Your name, email address, and message content via our contact form.

  • When you subscribe to our mailing list: Your name and email address to send updates and offers.

Automated data collection

We collect anonymised technical data through cookies and analytics tools to improve our website experience. This may include:

  • IP address

  • Browser type and version

  • Time zone setting

  • Page interaction data

How we use your data

We use your personal data to:

  • Deliver our online and practical training courses via TutorLMS

  • Process payments securely through WooCommerce/Squareup Europe Ltd

  • Send email updates and marketing (with your consent)

  • Respond to queries or support requests

  • Monitor and improve the performance of our website

Lawful basis for processing

We process personal data under the following legal bases:

  • Contractual necessity: To provide you with our services.

  • Consent: For marketing communications (you can withdraw at any time).

  • Legal obligation: To comply with applicable laws (e.g., tax regulations).

  • Legitimate interest: For website analytics and service improvement.

Data sharing

We only share your data with trusted third-party services essential to our operations:

  • Payment processors (Squareup Europe Ltd)

  • Email marketing platforms (MailChimp)

  • Website analytics providers (Cloudflare)

  • LMS and hosting services (TutorLMS, SiteGround)

We never sell your personal data.

Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences via your browser settings or through our cookie notice.

Data retention

We retain your data:

  • For as long as you maintain a student account

  • As required for legal or financial record-keeping

  • Or until you request deletion (subject to regulatory requirements)

Your rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

  • Data portability

  • Withdraw consent (where applicable)

To exercise these rights, please contact us at caninetherapyacademy@gmail.com.

Data security

We implement appropriate technical and organisational measures to protect your data, including encrypted data transfer (SSL), secure backups, and access controls.

Children’s privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

Changes to this policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date.